FAQ
How long will it take to receive my shirt?
In order to obtain realistic shipping fees for a global consumer base of moto enthusiasts, we have moved order fulfillment to Asia. Please read below for an accurate estimation of delivery speeds.
With the first few drops of our apparel, we underestimated the demand for motorsport related apparel outside of the US. Unfortunately, due to the insanely high prices to ship apparel outside of the US, we were unable to accommodate many potential customers-- the cost to ship a shirt was over $40 USD.
Shipping duration is divided into two parts:
A. Processing time: All orders are packaged and shipped the within 2 days of being purchased (with exception of holidays and severe weather events).
B. Shipping time: Please use our chart below for the most accurate representation of our current ship speeds.
Delivery times are not guaranteed and can vary greatly as a result of occurrences that may be out of our control, such as health pandemics, severe weather events, holidays and other supply chain disruptions.
What Are the Differences Between Shirt Types and Prices?
- Shirt cost will vary based on shirt type (oversize vs. loose fit, etc.), size, print type and complexity, and wash type (vintage washes cost more than non-washed)
- Higher GSM shirts and larger shirt types, such as oversized and box-fit cost more due to the additional fabric needed to produce them.
- Shirt cost also reflects the number of design prints (front only vs. front and back) and colors involved in the graphic.
Post-Purchase Tips
It is possible that some shirts may arrive with faint pre-treatment markings on the shirt, which is a result of the pre-treatment that must be used to get the graphic print (DTG) to adhere to the shirts. This is most common with dark shirts, such as black.
Before wearing any of our shirts, it is strongly encouraged that you wash them using the hot setting on your washer and with your regular detergent. Once washed, dry on low (recommended) to medium heat.
Do not dry your shirts on high heat, which should go without saying.
Can I track my shipment?
Yes, a tracking number will be automatically generated and sent via text or email following the completion of the order processing.
Returns
Due to most of our drops being limited production runs, all sales will be final.
Please be sure to read the product descriptions within the product listing to ensure the product is right for you before placing an order.
Damages, Misshipments, & Lost in Transit
If for any reason your item arrives damaged, is lost in transit, or you were sent an item that was different than what your ordered, please contact us via Instagram, or email and we will be happy to help.
- whiteknuckle.motosports@gmail.com
- Instagram @Whiteknuckle.Motorsports